Terms & Conditions

Revision date: 04/23/2013

Inode Hosting Reserves the right to change our Terms of Service with out notice at any time. Welcome to Inode Hosting! All we ask in return is that you follow a few simple rules. So please be sure you have read, and understood, these Terms and Conditions. Members who do not follow rules and regulations could find their entire website removed and/or deleted, possibly without prior notice. The interpretation of these guidelines is at the sole discretion of Inode Hosting.

  • 1. You most provide a valid email address that is not related to your services we have provided.
  • 2. Inode Hosting is not repsonsible for any content hosted on our servers. This is the sole responsibility of the account holder.
  • 3. All account owners / webmasters agree to accept full responsibility of the content hosted on their websites and ensure that all email and content abides Inode Hosting terms.
  • 4. You must be of 13 years of age and older to sign up with Inode Hosting.
  • 5. Protect of children's online privacy is very important to Inode Hosting. For that reason, it is our policy to not collect or maintain information on our servers without proper parental conscent by faxed signed permission form. This form must have a valid Address, Parents Name, Parent/Guardian Statment that they have sole custody of child and have the rights to submit this form and agree that they accept full responsibility for their childs actions and content hosted on our servers.

Billing

By the Account Activation Date of each month, Inode Hosting shall either:

  1. debit the client's credit card (when such information has been provided by the client)
  2. deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to Inode Hosting by no later than the specified payment due date. Inode Hosting shall be entitled to immediately terminate this agreement for client's failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client's responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.

Service Fees

Certain services carry a setup fee charged by Inode Hosting to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to Inode Hosting and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.

Money back guarantee & refund policy

We offer a 30 day Money back guarantee.

Refunds: If client has retained the services for one year and has pre-paid Inode Hosting for such services, refunds will be issued for any unused full month of the services, upon client's request. Therefore, if client's account is cancelled at any point during the one-year term, client will be entitled to a refund for the months remaining, after notice given by the 25th day of the preceding month.

Domains and SSL Certificats

Inode Hosting deducts our cost for SSL Certificats and Domain names prior to issue all refunds. SSL Certificate is a Rapid SSL Certificate which we will deduct $10.00 USD and Domains are registered through Enom (http://enom.com) which we will deduct $10.99 from refund price. All SSL and Domain names are registered in the clients name and transferable to anywhere they wish. SSL Certificate how ever will only be valid for the domain that they are registered it for.

WHMCS License

Inode Hosting provides WHMCS license as a value added service. Inode Hosting is bound to an agreement with WHMCS that all license we provide are for our customers only and to only be hosted on Inode Hosting servers. If any customer is found in violation of this statement Inode Hosting will revoke the license and remove it from the account. Inode Hosting may reissue the license at the discretion of Inode Hosting.

Traffic Usage

All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill $1.00 for each gig of traffic exceeded. This amount is not prorated, meaning that 1MB - 1GB will be treated and billed as 1GB.

Cancellation Refunds

We DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation.

Limitation of Liability

Inode Hosting shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Inode Hosting ' servers going off-line or being unavailable for any reason whatsoever. Furthermore, Inode Hosting shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Inode Hosting ' servers. All damages shall be limited to the immediate termination of service.

Violations

Violations of these Acceptable Use Policies should be referred to abuse@inodehost.com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

Disclaimer

Inode Hosting cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by Inode Hosting are resold. Thus, certain equipment, routing, software and programming used by Inode Hosting are not directly owned or written by Inode Hosting. Moreover, Inode Hosting holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as Inode Hosting sees fit.

Account Activation

By activating your account with Inode Hosting, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

Refusal of Service

We reserve the right to refuse, cancel or suspend service, at our sole discretion. All sub-networks, distributive hosting sites and dedicated servers of Inode Hosting must adhere to the above policies, with the exception of system resources in respect to dedicated servers.


Acceptable Use Policy

All services provided by Inode Hosting maybe used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any Unisted States federal, state, or city loaw is prohibited. This includes, but not limited to copyrighted material, material we judge to be threatening, obscene, or material proected by trade secret and other statues. The subscriber agrees to indemnify and hold harmless Inode Hosting from any claims resulting from the user of service which damanages the subscriber or any other party. Prohibted are sites that promote any illegal activity or present content that may be damaging to Inode Hosting servers, or any other server on the internet. Links to such materials are also prohibited.

You may not use your web space to provide material, links to material, that is grossly offensive to the web community. This includes:

  • Blantant expressions of bigotry, racism, and hatred.
  • Inode Hositng has a zero tolerance for Spammers. Sending Spam emails is strictly prohibited and will result in immdiate account termination.
  • Promotion or display of instructional information supporting illegal activities, this includes, but is not limited to, instructions for the building or use of weapons, propagation of "spam" email and/or computer viruses, or any material that infringes the intellectual property rights of third parties.
  • Promotion of physical harm or injury against any group or individual.
  • You Web Pages may not contain, nor conain links to, any of the following
    • Child pornography, obscene material, bestiality, and pictures that you don't have the rights to publish.
    • Hate propaganda
    • Anything illegal including, but not limited to, illegal software, warez or hacked software, serial numbers, mail fraud, banking debentures, , Escrow Sites, High-Yield Interest Programs(HYIP) or related sites, Investment sites (FOREX, egold exchange), AutoSurf sites, Bank Debentures, Bank Debenture Trading Programs, Prime Banks Programs, or pyramid schemes.
    • Material insulting or that could be considered defamatory or libelous, to other persons, institutions or companies.
    • Materials infringing the intellectual property rights of theird parties (including, but not limited to, trademarks, domains names, personallity rights, names of individuals, publicity rights, logos, graphics, designs, films, and music), those which allow the circumvention of revenue rightfully due to a manuafactuurer for the sale of a product or the disabling of installed copy protected devices, and all other forms of cracker utilitys, are strictly forbidden.
    • Proxy Scripts and or websites / Anonymizers
    • Mirror Scripts / Auto Dump Scripts
    • Run any kind of web indexer or web spider.
  • Hacking is prohibited. Whether its white, grey, or black hat hacking. Hacking is defined when you enter into unauthorized areas by uses of programes, security holes, and/or exploits. Its also defined as using software in a way the developer did not intend for.
  • You may not use your web space for 'data warehousing' that is, using our space as storage for large files which are only linked from other sites
  • You may not use unsolicited email to promote your site.
  • Inode Hosting reserves the right to block or delete any site due to inappropriate behavior by the webmaster towards Inode Hosting, its staff or its users, which has been validated on public or private forums.
  • By joining Inode Hosting you automatically receive our Inode Hosting E-News newsletter and occasional special promotions. You can unsubscribe from the newsletter by following the given instructions within the newsletter.
  • NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE, AND A $50.00 CANCELLATION FEE WILL APPLY. ADDITIONALLY, Inode Hosting WILL NOTIFY THE PROPER AUTHORITIES OF YOUR ACTIONS.

IRC

We currently do not allow IRC or IRC bots to be operated on our shared servers.

Server Abuse

Any attempt to undermine or cause harm to a server, network, or customer of Inode Hosting is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund. We may give a refund at the discretion of Inode Hosting

Resource Usage

Inode Hosting is working to provide qualiity shared hosting therefor we impose a resource limit on all accounts. All the accounts are limited to

  • 20 Processes
  • No account may not use more than 25% system resources for more than 90 secs.
  • No crons can be ran in intrevals no more than 15mins.
  • We do not allow spiders, bots, irc, torrents (all though you may link to lawfully legit torrents offsite) to be hosted on Inode Hosting Sharedservers. This helps prevent high resource usage.

Inode Usage

Inode Hosting enforces a limit on each Cpanel account to 250,000 inodes. 1 Inode is equal to 1 file. After 100,000 inode the cpanel account will be removed from our backup system. High inode usage is often caused by old emails. Deleting old emails will help prevent you from high inode usage

Backup

Inode hosting does not allow any shared or reseller account to be treated as a backup storage server with the exception of 1 Cpanel Backup. Any and all files must some how be linked to a web page.

Other Activities

Engaging in activities, whether lawful or unlawful, that Inode Hosting determines to be harmful to its subscribers, operations, reputation, goodwill or customer relations. As we have pointed out, the responsibility for avoiding harmful activities just described rests primarily with the subscriber. Inode Hosting will not, as an ordinary practice, monitor the communications of its subscribers to ensure that the comply with Inode Hosting' policy or applicable law. However, when Inode Hosting becomes aware of harmful activities, it may take any action to stop the harmful activity, including, but not limited to, removal of information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or any other action deemed appropriate by Inode Hosting. Inode Hosting is also aware that many of its subscribers are themselves providers of Internet services, and that information reaching Inode Hosting' facilities from those subscribers may have originated from a customer of the subscriber or from another third party. Inode Hosting does not require its subscribers who offer Internet services to monitor or censor transmissions or web sites created by customers of its subscribers. Inode Hosting reserves the right to directly take action against a customer of its subscribers. Also, Inode Hosting may take action against the Inode Hosting' subscriber because of activities of a customer of the subscriber, even though the action may affect other customers of the subscriber. Similarly, Inode Hosting anticipates that subscribers who offer Internet services will cooperate with Inode Hosting in any corrective or preventive action that Inode Hosting deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of Inode Hosting policy. Inode Hosting will not intentionally monitor private electronic mail messages sent or receive by its subscribers, unless required to do so by law, governmental authority or when public safety is at stake. Inode Hosting may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, Inode Hosting may disclose information, including, but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or governmental request. Inode Hosting assumes not obligation to inform the subscriber that subscriber information has been provided and, in some cases, may be prohibited by law from giving such notice. Finally, Inode Hosting may disclose subscriber information or information transmitted over its network where necessary to protect Inode Hosting and others from harm, or where such disclosure is necessary to the proper operation of the system. However, Inode Hosting will never sell information to other services or outside companies. Inode Hosting expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of online communications. A subscriber's failure to comply with those laws will violate Inode Hosting policy. Finally, Inode Hosting wishes to emphasize that, in signing the Service Agreement, subscribers indemnify Inode Hosting for any violation of the Service Agreement, law or Inode Hosting policy resulting in loss to Inode Hosting or the bringing of any claim against Inode Hosting by any third party. This means that, if Inode Hosting is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will be responsible for payment of any damages awarded against Inode Hosting, plus costs and reasonable attorney's fees. We hope this AUP is helpful in clarifying the obligations of Internet users, including Inode Hosting and its subscribers, as responsible members of the Internet. Any complaints about a subscriber's violation of this AUP should be sent to abuse@inodehost.com.

Server Uptime Guarantee (SLA)

Inode Hosting Server Uptime Guarantees 99.9% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.

LEGAL TERMS

You, as the author of your pages, take full responsibility for its contents. As the author you state your page contains nothing illegal, obscene, pornographic, degrading or abusive to another person, including pages that promote hate group propaganda and child pornography. As the author, you also state that nothing on your page is copyrighted material and that any links to other servers have been approved by that organization. As the author, you also state that nothing on your page infringes on the intellectual property rights of any third party. You agree that Inode Hosting has the right to remove any page it determines, in its sole discretion, has violated these rules to cancel your membersship and take against you whatever measures will be deemed appropriate including legal action and disclosing information about you to law enforcement authorities and other interested third parties. Members who are in breach of these rules agree to indemnify and hold harmless Inode Hosting for any loss, claim, damage and expenses (including reasonable attorneys' fees) arising from or in connection with the contents of any personal home pages or of any chat or messages on a bulletin board found to be infringing or illegal. By submitting your pages, you agree to all the above terms. Inode Hosting makes no guarantee as to availability of service. To the fullest extent permissible by law, Inode Hosting excludes all liability with respect to accuracy, content or availability of information on its web site. The materials in this site are provided "as is" and without warranties of any kind, either express or implied. Inode Hosting does not warrant that the function contained in the materials available on this web site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make them available are free of viruses or other harmful components. Any merchandise products or services available to users or members from links from this web site are provided by third parties who are not necessarily affiliated or connected with Inode Hosting. To the fullest extent permissible by law, Inode Hosting excludes all liability under any circumstances (including negligence) for any special or consequential damages that result from the use of, or the inability to use, the materials on this site. Applicable laws may not apply to all those who access the web site. By becoming a Member, you agree to all the above terms.


Privacy Policy

Revision date: 11/17/11

Inode Hosting has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site.

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site. We use this information for no other reason.

Order Forms

Our site uses an order form for customers to request services. (128 bit encryption). We collect sensitive information which is used only for our purpose, not third party receives any type of information from us.

Contact information from the order forms is used to get in touch with the customer when necessary.

Billing information that is collected is used to bill the user for services.

Unique identifiers are collected from Web site visitors to verify the user's identity.

Demographic and profile data is also collected at our site.

We use this data to tailor our visitor's experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use strong SSL encryption to ensure your privacy.

Third Parties

Information collected on this site is strictly for our use, How ever we do use MaxMind Inc. to check orders against fraud to help protect our selves and our customers. NO OTHER OUTSIDE PERSONS MAY VIEW YOUR PERSONAL INFORMATION SUCH BILLING INFORMATION, ETC.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: support@inodehost.com

Included with All Packages

  • Raid Protected Storage
  • Daily Offsite Backups
  • 24x7 Support
  • 99.9 % Uptime
  • 30 Day Moneyback Guarantee

doing business is easy with Inode hosting

Inode hosting is doing our best to bring the next level of customer satisfaction. We offer several payment options, plans, and true 24x7 Techical support. So if your one of those people who code on the website in the middle of the night and run into trouble? Don't worry Inode Hosting has you taken care of with a 24x7 technical support ticket system that is monitored by staff with a typical 30min response time. Inode Hosting offers free domains and reseller plans as well features the award winning WHMCS Billing system. We invite all to give Inode Hosting a try atleast once. If you don't like us we'll give you a full refund within the 30 days money back guarantee period.

TESTIMONIALS

Reldgart

Of all hostings I ever used there are only 2 hostings that I will recommend to others and inodehost is one of them. Great service no downtime.They really are amazing. I don't know if I should say 'they are the best hosting' maybe I should say "They one of the best hostings I ever used."


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